Christie Dental of Cocoa Beach

Reviews

• Al Fragala

  May, 21 2018
  ★ ★ ★ ☆ ☆
  On May 16, 2016 I went to Christie Dental to have 2 teeth that had been determined on a previous visit by a different dentist to required crowns. I did not feel crowns were necessary and the current dentist agreed. He then proceeded to do a great job filling the teeth.
  Leaving the dentist office, I was confronted by the dental tech, who insisted that a co-pay of $130.00 be paid which I did, even though I was usually billed for services. The actual copay, per the benefits summary, was $45.20, nearly three times the actual copay. On June 7, 2016, I called Christie Dental to discuss this and faxed the benefits page to them, per their request. However, instead of promptly returning my funds, a “new” copay from a previous appointment was deducted from this amount without first notifying me of the copay, my account was placed on hold, calls to billing were not returned, and inaccurate information on the status of my refund was provided. On Sept 2, 2016, I finally received the money that was owed to me.
  Some dentists and hygienists were great. The business side is severely lacking. AL F.

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